privacy policy

We will comply with the Act on the Protection of Personal Information and other related laws and regulations that apply to personal information, and will handle personal information appropriately.

We will develop regulations regarding the handling of personal information and disseminate them to all employees, as well as inform our business partners and others to handle personal information appropriately.

When acquiring personal information, we will specify the purpose of use, notify or announce it, and handle personal information according to the purpose of use.

In order to prevent the leakage, loss, falsification, etc. of personal information, we will take necessary measures and manage it appropriately.

If we receive a request from the individual to disclose, correct, delete, or suspend use of the personal information we hold, we will respond in good faith.

To safely and reliably perform operations such as transportation, delivery, storage, cargo handling, and Customs clearance of cargo, products, and household goods.

For identity verification when receiving cargo, products, and household goods.

To respond to and contact inquiries and quotation requests

To provide guidance regarding transportation, delivery, storage, cargo handling, customs Customs clearance, etc. of cargo, products, and household goods.

To collect debts and fulfill debts

To investigate the usage status and satisfaction level regarding operations such as transportation, delivery, storage, cargo handling, customs Customs clearance, etc. of cargo, products, and household goods through questionnaires, etc.

To present gifts, rewards, etc.

To provide information on services such as transportation, delivery, storage, cargo handling, customs Customs clearance, travel and other products, various events, seminars, campaigns, etc. of our company and affiliated companies, etc.

To conduct market analysis and data analysis for research and development of new services and products

Freight truck transportation business

Warehousing business

Port transportation business

Customs clearance brokerage

Transportation business related to ship transportation

Transportation business related to air transportation

Transportation business related to railway transportation

Moving business

Air transport agency business

Packing industry

Shipping agency business

Construction industry

Port worker dispatch business

If you have the consent of the person in question

When disclosing or providing statistical data in such a way that the individual cannot be identified

When disclosure or provision is required based on laws and regulations

When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the person concerned.

When it is particularly necessary to improve public health or promote the healthy upbringing of children, and it is difficult to obtain the consent of the individual.

In cases where it is necessary to cooperate with the national or local government in carrying out public affairs, and where obtaining the consent of the person concerned is likely to impede the performance of said affairs.

disclosure
If you wish to disclose your personal information regarding personal data held by our company, we will respond within a reasonable period and scope after confirming that the person making the request is the person in question.

Correction/deletion
If you would like to correct, add to, or delete your personal information held by our company, please confirm that you are the person making the request, and if there is any information that is incorrect. We will correct, add, or delete information within a reasonable period and scope.

Suspension of use/deletion
Regarding personal data held by our company, if you wish to stop using or delete your information, we will use the information within a reasonable period and scope after confirming that you are the person making the request. Stop or erase.

If we suspend or delete part or all of this information, we may be unable to provide services that meet your requests, so we ask for your understanding and cooperation. We may not be able to respond to requests for suspension of use or deletion of information held pursuant to relevant laws and regulations.)

How to request disclosure etc./Counter
Requests for disclosure, correction/deletion, suspension of use, erasure, etc. regarding personal data held by our company, as well as inquiries regarding other personal information, will be accepted using the methods described in the "Guide to Requests for Disclosure, etc. of Personal Information." . Please note that we will not be able to respond to requests for disclosure, etc. that do not follow this method of reception.

Requests are limited to the person identified by the personal information handled by our company or his/her representative (person delegated by the person, or legal representative such as a minor or adult ward).

Please fill in the necessary information on the request form for personal information disclosure, etc. prescribed by our company, and mail it to the address below along with your identification documents.

Requests will only be accepted by mail. Please note that we cannot accept requests made directly to our office.

Confirmation of certificates such as driver's license, passport, health insurance card, seal certificate, etc.

A return call from our company to the phone number registered with our company

Confirmation of information registered with our company such as name, address, telephone number, etc.